Back to work
Commerce + Growth / 2026
Making considered living easier to choose
A calmer commerce experience that turned a thoughtful homeware range into a more confident choice.
Client
Verdant Home
Engagement
Commerce + Growth
Impact
+68% conversion rate2.4x returning revenue6-month partnership
The brief
The right question changes the work.
Verdant had strong products and loyal customers, but a fragmented shopping experience made it hard for new audiences to understand the difference.
We created a sharper merchandising system, brought the product story forward, and built journeys around use cases rather than categories.
What we did
From strategy into useful, usable things.
- Customer and category research
- Commerce UX and content strategy
- Lifecycle email and retention flows
- Creative testing across acquisition channels
Outcomes
- 68% improvement in ecommerce conversion
- 2.4x increase in returning customer revenue
- 31% reduction in paid acquisition cost
Deliverables
Growth strategyCommerce experienceLifecycle marketingCreative directionTesting roadmap
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